How to open a detailed call report for a specific user

Open PDReports.
Navigate to Reports > Usage Reports > Pbx Calls > Grouped by User.
In the Report Type frame, choose Detailed (show every call).
In the Time Period frame, choose the period for which you would like data. To choose your own dates, change the Period drop-down to Custom.
Click the Filter Users tab.
Tick the Filter users checkbox.
Enter some characters of the user’s name in the Search for text box. Once the user record is located, tick the item.
Click Open Report.

Once the report is open, click the button in the top left.
Change the Save as type drop down to the format you would like (e.g. Microsoft Excel *.xlsx).
Browse to where you would like to save the file.
Enter a name for the file in the File name text box.
Click Save.

Document revision date: 2024/07/12
Software version: 2.4.12.3