How to open a detailed call report for a specific PBX
- Open PDReports.
- Navigate to Reports > Usage Reports > Pbx Calls > Grouped by PBX.
- In the Report Type frame, choose Detailed (show every call).
- In the Time Period frame, choose the period for which you would like data. To choose your own dates, change the Period drop-down to Custom.
- In the Include call types frame, choose whether Outgoing, Incoming and Internal calls must be included in the report.
- Tick the Include 2nd level group checkbox and choose PBX in the Group by dropdown.
- Click the Filter PBX tab.
- Tick the Filter PBXs checkbox.
- Tick the PBX for which you would like data.
- Click Open Report.
How to export a report
- Once the report is open, click the button in the top left.
- Change the Save as type drop down to the format you would like (e.g. Microsoft Excel *.xlsx).
- Browse to where you would like to save the file.
- Enter a name for the file in the File name text box.
- Click Save.
Document revision date: 2024/07/12
Software version: 2.4.12.3
