How to open a detailed call report for a specific extension

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How to open a detailed call report for a specific extension

  • Open PDReports.
  • Navigate to Reports > Usage Reports > Pbx Calls > Grouped by Extension.
  • In the Report Type frame, choose Detailed (show every call).
  • In the Time Period frame, choose the period for which you would like data. To choose your own dates, change the Period drop-down to Custom.
  • Click the Filter Extensions tab.
  • Tick the Filter extensions checkbox.
  • Locate the extension number in the list and tick the item.
  • Click Open Report.

How to export a report

  • Once the report is open, click the button in the top left.
  • Change the Save as type drop down to the format you would like (e.g. Microsoft Excel *.xlsx).
  • Browse to where you would like to save the file.
  • Enter a name for the file in the File name text box.
  • Click Save.

 

Document revision date: 2024/07/12
Software version: 2.4.12.3

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