Konica Minolta Integrated users must log in twice to release jobs (iSeries printers)

This happens when ID & Print is switched on, either on the printer itself, or in the users’ Printing Preferences.

Ensure ID & Print is OFF on the printer

On the iSeries printers (e.g. C360i) the ID & Print setting is hidden if PD is enabled on the printer. So we must first disable PD Authentication, enable Device Authentication, disable ID & Print, then enable PD on the printer again.

1. Log in to the Administrator settings of the printer’s web interface.

2. Click User Auth/Account Track.

3. Click Authentication Type.
4. Change the User Authentication dropdown from Enhanced Server Authentication to ON (MFP). This will disable PD on the device.

5. Click OK when the warning about disabling Enhanced Server Authentication is displayed.

6. Now that authentication is set to ON (MFP), we will be able to access the ID & Print setting. In the menu, click User Authentication Setting.

7. Click Administrative Setting.
8. Set the ID & Print option to disabled:

9. Click OK and Logout.
10. Now that ID & Print is disabled, we can re-initialise the device with PD. Open Resource Manager and navigate to Device Management > Konica Minolta Integrated. Right click the device on the right, and choose Initialise…

Ensure ID & Print is enabled in the users’ Printing Preferences

• On the user’s PC, open the Printing Preferences.
• Click the Basic tab.
• Ensure the Output Method is set to Print.