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Print Director

Blue Swift Software logo.
  • Home
  • About
  • Print Director
    • Print Director Manager
    • Print Director Pro
    • What’s New in Print Director 2.5.14
    • How it compares
  • Solutions
    • Print Control
      • Balance Visibility
      • Pre-Paid Student Accounts
      • Quota and Rule-Based Control
      • Secure Print Release
      • Variable Pricing
    • Scan and Cloud
      • Cloud Workflows on Embedded Devices
      • Email-to-print
      • Secure Scan-to-Email
    • Billing and Reporting
      • Automatic Disbursement Billing
      • Department-Level Cost Tracking
      • Extensive Reporting
      • Import Matter Codes from External Sources
      • Integration with Legal Practice Management Systems
      • PBX Telephone Integration
    • IT and Integration
      • AD & Microsoft Entra ID Integration
      • Automated Queue Deployment
      • Embedded App Support
      • Offline Operation
  • Support
  • Testimonials
  • Contact
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  • Technical Resources
  • Troubleshooting

Troubleshooting

After an update, a PDServer or PDAgent is not showing the correct version in Resource Manager
Konica Minolta Integrated CMS error or Solution Key error when initialising
Konica Minolta Integrated users must log in twice to release jobs
Konica Minolta Integrated users must log in twice to release jobs (iSeries printers)
Mac OS pdfs and Adobe docs are deleted on printer when using Konica Minolta driver
Print Director on ARM64 Windows laptops
Released jobs are held at a Lexmark printer instead of printing
Released jobs deleted with "Login Error" on 2026 Konica Minolta models
Sending a job to a queue matched to a mono printer will not enforce Alter to B&W Rule when releasing at a colour printer under datastream interpretation
Could not create SSL TLS secure channel
Version 2.2.50.1 and below: Could not create SSL/TLS secure channel (Konica Minolta Integrated)
Version 2.2.51.0 or above: Could not create SSL/TLS secure channel (Konica Minolta Integrated)

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