Knowledge Base
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How-to Guides
92 Articles- Mobile Device Printing 4 Articles
- Third Party Integration 1 Article
- General 2 Articles
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Rules
9 Articles
- How to prevent a user from printing in colour
- How to force all printed emails to black & white
- How to create a monthly total threshold for a printer and refer users to a different printer
- How to create a monthly printing quota for a user
- How to create a monthly colour printing quota for a user
- How to limit single-sided printing for a user
- How to educate users in double sided printing savings
- How to prevent certain users from scanning or faxing at specific devices
- How to create a monthly colour threshold for a printer and refer users to a different printer
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User Management
20 Articles
- How to change a user’s printer PIN
- How to change a user’s telephone PIN
- How to enable the account billing popup for a user or Department
- How to manually create a User
- How to set up an LDAP Sync
- How to specify access to individual accounts for a user or Department
- How to specify access to individual accounts for a user or Group
- How to deposit funds into a user’s account
- How to manually create a Department
- How to disable Secure Release for a specific user or Department
- Telephone Management 2 Articles
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Reporting
28 Articles
- How to open a detailed printing report for a specific user
- How to open a printing report
- How to open a telephone call report
- How to report on transactions for third party accounts
- How to see which user billed to a particular account
- How to open a detailed call report for a specific extension
- How to open a detailed call report for a specific user
- How to set up automatic emailing of reports
- How to open a summary report of calls per user for a specific department
- How to open a summary report of prints per user for a specific department
- Licensing 1 Article
- Google Cloud Print 0 Articles
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Device Management
21 Articles
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Print Queue Management
10 Articles
- How to auto-deploy a print queue to IP ranges
- How to auto-deploy a print queue to specific PDAgents
- How to auto-deploy a print queue to specific users or Departments
- How to auto-deploy a print queue to specific machines using hostname matching
- How to copy an existing Windows print queue to a new Queue Deployment
- How to deploy local queues that will send jobs to the server
- How to manually create a Queue Deployment
- How to self-install a print queue from a Queue Deployment
- How to link a print queue to a Queue Deployment
- How to update a Queue Deployment from an existing Windows queue
- Lexmark Embedded 1 Article
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Konica Minolta Embedded
5 Articles
- How to change the PDServer IP address for Konica Minolta embedded devices
- How to manually enable the Public User
- How to change the auto-logout time on Konica Minolta printers
- How to allow login on Konica Minolta embedded devices when the PDServer is unavailable
- How to create a screen saver on Konica Minolta embedded devices that shows a series of images
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Print Queue Management
10 Articles
- Database Management 1 Article
- Account Management 3 Articles
- PDAgent Client user registration (login name & password)
- PDAgent Client user registration (PIN login)
- SAP Printing – SAP username in spool data
- SAP Printing – SAP username in document name
- How to show the user account balance on a Konica Minolta printer
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Technical Resources
40 Articles- Print Director Embedded Supported Devices 2 Articles
- Software Configuration 1 Article
- Network Impact 2 Articles
- Card Readers 1 Article
- Database 1 Article
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Troubleshooting
9 Articles
- Could not create SSL TLS secure channel 2 Articles
- Fix PDAgent Client Showing Offline 1 Article
- Sending a job to a queue matched to a mono printer will not enforce Alter to B&W Rule when releasing at a colour printer under datastream interpretation
- After an update, a PDServer or PDAgent is not showing the correct version in Resource Manager
- Konica Minolta Integrated users must log in twice to release jobs
- Konica Minolta Integrated CMS error or Solution Key error when initialising
- Mac OS pdfs and Adobe docs are deleted on printer when using Konica Minolta driver
- Konica Minolta Integrated users must log in twice to release jobs (iSeries printers)
- Technical Requirements 2 Articles
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Software Installation
20 Articles
- Konica Minolta Embedded Setup 3 Articles
- How to set up Enhanced Server printing on a Windows PC without PDAgent (Konica Minolta Embedded printers)
- Group Policy Deployment of PDAgent
- Print Director Installation Guide
- Disabling Print Director on Konica Minolta e-Series Devices
- Disabling Print Director on Lexmark devices
- How to update Print Director
- How to change the Mac short name
- How to install PDAgent
- How to install PD Reports
- How to install Resource Manager
